01 Who we are
SmartPOS Hub (smartposhub.com) and the SmartPOS point-of-sale service are operated by SOHOON Technologies ("we", "us"). This policy explains what personal information we collect on this website and in the service, why, and your choices.
02 What we collect
- Forms: name, email, phone or WhatsApp number, business name, country, trade and your message.
- Campaign details: the page you sent the form from, and campaign tags in the link you arrived by (utm_source, utm_medium, utm_campaign, gclid, fbclid, msclkid), stored in your browser so we know how you found us.
- Settings: your theme, colour, country, billing and accessibility choices, stored only in your browser.
- Analytics (only if you accept): pages viewed and buttons clicked, through Google Analytics with IP anonymisation.
- Inside SmartPOS: the account details you enter and your business data (products, sales, customers, staff). You are the controller of your customers' data; we process it on your behalf.
03 Why we use it
- To answer your message, book demos and onboard you (our legitimate interest, or steps before a contract).
- To provide and bill the SmartPOS service (contract).
- To understand which pages help owners, if you accept analytics (consent).
- To keep forms free of spam (legitimate interest), using Cloudflare Turnstile.
05 How long we keep it
Form messages: up to 24 months after our last contact, unless you become a customer. Customer account data: for as long as your account is active, then 30 days after cancellation unless the law requires longer. Browser settings stay until you clear them.
06 Your rights
You can ask to see, correct, export or delete your personal information, and to stop marketing messages. California residents have rights under the CCPA/CPRA to know, delete, correct and opt out of sale or sharing (we do not sell or share). Use the data request page. We will not treat you differently for using these rights.
08 Security
The site and service use HTTPS. Access to customer data is limited to staff who need it. See security and data.
09 Children
The site and service are for businesses and are not directed at children under 13.
10 Countries
We serve the USA, the UAE and Pakistan. Your information may be processed in countries other than your own by the providers above, with safeguards appropriate to the transfer.
11 Changes
We will update the date at the top when this policy changes, and tell customers by email about material changes.
Contact about this policy
Use the contact form, or:
